Say goodbye to slow, subpar software and welcome LiveAgent
Say goodbye to slow, subpar software and welcome LiveAgent
Switch to LiveAgent & we’ll migrate your data.
Migrate your data into LiveAgent
Switching between different help desk software isn't rocket science. Transfer all your data from your current provider into LiveAgent with one of our pre-built plugins, or let our technical support specialists do the heavy lifting for you.
Try it for free
Use a pre-built plugin
In some cases, we offer a pre-built plugin that will migrate your data from your old provider into LiveAgent free of charge. All you have to do is log in to your LiveAgent dashboard, and click the activation slider. The migration will only require your API key – no additional coding is necessary.
Migrate to LiveAgent
Migrate your data from any of the below-listed help desk solution providers for free with our custom plugins. Make the switch today. We've got you covered.
- Freshdesk
- Help Scout
- Intercom
- Jira
- LiveChat
- Kayako
- OTRS
- Teamwork Desk
- Zendesk
Email transfer - the simple way
In many cases, customers only need to transfer their email communication. This can usually be done by adding your existing email accounts to LiveAgent as incoming accounts.
Once connected, all new emails (and even old ones, depending on your email provider and settings) will appear in your LiveAgent inbox, and you can continue working without complex migration steps.
Using the API for custom migration
If you require a full migration (tickets, contacts, agents, etc.) and there is no plugin available, you or your IT team can use LiveAgent's API to migrate some of your data. API key is an identity of your LiveAgent (like your username and password) which you can use to build your own custom integration solutions.
Requesting a new migration plugin
If you'd like us to consider developing a migration plugin for your specific platform, contact our support team at support@liveagent.com with details about your current solution and the data you want to migrate. We cannot guarantee development, but your request will be considered for future updates.
Do you want to read our migration guides?
Click the button to read our thorough step-by-step migration guides for Zendesk, Freshdesk, Desk.com, Jira and more!
FEATURES
What you can migrate from your current help desk
- People
Easily migrate agents, admins, end users and customers.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Key benefits our customers enjoy after migrating to LiveAgent
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Merchant
Get more for less with LiveAgent
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
Medium business
A versatile and balanced plan for full-scale customer support
Large business
An all-inclusive plan with all features and capabilities
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We find LiveAgent to be the best live chat solution by far. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"The support team always responded promptly with quick to implement solutions. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
Ready to migrate to LiveAgent?
Join thousands of businesses that have switched to LiveAgent and improved their customer support. Start your free 30-day trial today with no credit card required.