LP AI-fueled customer support
LP AI-fueled customer support
AI-powered help desk resolves 75% of routine tickets instantly. Get automated ticketing, multilingual AI agents, and smart triage in real-time.
AI and human support in perfect sync
Unlike rigid AI solutions, LiveAgent gives you complete control. Customize automation rules, workflows, and AI behavior to match your exact business needs—not the other way around.
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One Ecosystem, Infinite Capabilities. The AI Intelligence Suite.
Move beyond simple automation. LiveAgent’s AI Suite integrates agentic workflows and real-time cognitive tools to resolve tickets, refine communication, and scale your global presence—all from a single, unified inbox.
Start Smarter. Scale Faster.
You don’t need a data scientist to launch world-class AI. Activate these core capabilities in minutes and watch your team’s productivity soar.
Make every conversation count.
Reach customers wherever they are with an omnichannel help desk and built-in call center.
Your All-in-One Multi-Agent Orchestration.
Deploy specialized AI capabilities that analyze sentiment, predict escalations, and generate leads. No technical expertise required on your end - just results from day one.
Knowledge Base Assistant
Delivers self-service solutions for customers or internal staff using natural-language models.
AI Review & Feedback Analysis
Analyses user sentiment and identifies recurring issues or opportunities.
AI Conversational Support Bot
Acts as a proactive agent that suggests next steps or upsells during chat interactions.
AI Multi-Language Support
Provides real-time translation that lets your agents communicate seamlessly with customers worldwide.
AI Sentiment Forecasting
Predicts satisfaction trends or churn risk across channels, giving you early warning signals when customers are at risk.
AI Lead Generation
Proactively gathers leads and sends notifications to your email.
AI Escalation Prediction
Predicts which tickets may require escalation to human agents, improving prioritization.
Automate your support workflow in minutes.
Simple. Scalable. Human.
Our latest blogs
Omnichannel continuity: managing channel switching and success metrics
Technical implementation of omnichannel support
LiveAgent monthly product update: March edition
How LiveAgent AI helps businesses grow and scale
"Since we are using LiveAgent our response time improved by 60%. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"The support team always responded promptly with quick to implement solutions. "
"It's a pleasure to have a great portal that improves our customer service. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.